Sometimes called an item ID, the item number identifies each distinct item in your eBay order. You'll also find the information sent in the email in your purchase history - opens in new window or tab order details.Įach item also has its own unique item number. If it's not in your spam folder, go to the Account - opens in new window or tab section of My eBay to confirm that your registered email address is correct. In the search box at the top of most eBay pages (where you usually type your search words), type the item number. If you’re the seller, you can also find the item number in your confirmation email, and on the Selling section of My eBay. If you can't find it, check your spam folder. You can find an item’s number on the item page, to the right of the listing title. Your order confirmation email will contain your estimated delivery date, any available tracking information, and your order number. Your order confirmation emailĮvery time you purchase an item on eBay, you'll receive an order confirmation email letting you know your order is complete and that your item should soon be on its way. You can find your order details in your order confirmation email.
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If you purchased your item as a guest, the order won't appear in your purchase history. Select Purchase History - opens in new window or tab.įrom here, you'll also be able to let us know if the item hasn't arrived on time, or start a return if there's something wrong.Follow these steps to find your order details: You can find all the information about a purchase, including postage address, order number, and tracking details, in your order details.
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You'll find the 12-digit order number in the following places: You'll need your order number if you ever need to speak to us or your seller about a purchase.